Director, Quality Product Vigilance

**Job Function**:
Quality
**Job Sub**Function**:
Customer/Commercial Quality
**Job Category**:
People Leader
**All Job Posting Locations**:
São José dos Campos, São Paulo, Brazil, São Paulo, Brazil
Johnson & Johnson is currently seeking a Director, Quality Product Vigilance, to join our Business Quality team located in São José dos Campos, Brazil or São Paulo, Brazil.
United States and Puerto Rico - Requisition Number: R-
Belgium, Switzerland, Italy, Ireland, Singapore, China, Australia - Requisition Number: R-
Japan - Requisition Number: R-
Key Responsibilities:
- Provide oversight of activities associated with end-to-end global complaint handling for non-combo products and measure to complaint timelines
- Direct a team of complaint handling associates which includes INTAKE, INVESTIGATION Outcome, and CLOSURE
- Review and recommend product actions based on complaint investigation data to include initiation of requests for higher level in...