Dispatch Associate

Job description:
Location: Civic Center, Bahria Town, Rawalpindi
Timings:
07:00 PM - 04:00 AM
Job Type: Full-time - On-Site
Job Summary:
The Dispatch Associate oversees final mile drivers to guarantee timely delivery tracking and seamless operational flow. This role requires maintaining real-time communication with drivers to provide updates and resolve on-road issues as they arise. Additionally, the Associate coordinates closely with warehouse staff, dispatch teams, carriers, and business customers to align delivery schedules and status updates, ensuring the entire logistics process runs at peak efficiency.
Key Responsibilities:
Route Optimization:
Plan and manage strategic Final Mile delivery routes while scheduling B2B deliveries based on route capacity, geography, and delivery windows.
Appointment Management:
Set and manage delivery appointments with business customers and maintain records for repeat B2B customers, including receiving hou...