Location
Chihuahua
Job Type
FULLTIME
Posted
June 19, 2026
Job Description
Job Description
nnn
SUMMARY
The Dispute Research Supervisor will report directly to the International Cash Applications Supervisor and will be responsible for overseeing ECA issues and unreconciled Transactions/Disputes to ensure timely resolution with the highest standards of Customer Service.
RESPONSIBILITIES
* Work incoming ECA issues and high visibility disputes.
* Supervise, lead, monitor, train, and develop staff
* Develop, analyze, and communicate key performance indicators for team.
* Evaluate, approve and report performance activity bi-weekly and periodically.
* Identify and participate in opportunities to streamline processes; including developing, documenting, and communicating policies and procedures
REQUIREMENTS
* Level of formal education: A Bachelor's degree (BA, BS) or equivalent.
* Area of study: Accounting, Business, or equ...