Document and plain language analyst

Claremont

Reporting relation

Manager: PAS Operations and Projects The role is office-based in Cape Town. Full time office based.

Purpose of job

The Documentation & Plain Language Specialist owns the full lifecycle of client-facing and operational documentation across the LISP platform — from paper-era word forms through to the next generation of structured digital forms on . The role is accountable for three interlocking mandates.

Documentation governance and control Plain language ownership Digitization of forms onto form Document distribution Qualification and experience Tertiary qualification - Essential - BCom, BSc (Informatics), BA with strong writing component, LLB, or equivalent relevant tertiary qualification Business analysis credential - Advantageous - Certificate or Diploma in Business Analysis, CBAP or equivalent Plain language credential - Advantageous - Plain Language Association International (PLAIN) training, ISO 24495-1 familiarity, Clarity I...