Document Skills Development Lead + WFC Support

Department: Pinsent Masons - Vario

Employment Type: Full Time

Location: Cape Town

Description

Responsible for driving technical and professional development within the Document Services team, ensuring high standards of document production, workflow coordination, and continuous improvement. Acts as a bridge between Cape Town and UK teams, supporting workflow management, delivering training, and embedding best practices.

You'll Be Responsible For

Skills Development & Training

• Identify training needs and skills gaps within the Document Services team, particularly for Cape Town-based colleagues supporting UK operations.
• Design, deliver, and evaluate training programmes for core document production tools and platforms, including iManage Work, Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), Microsoft Visio, BigHand Hub & Now, Kofax Power PDF, Audacity, 7-Zip, Definely, DocuS...