Documentation Handling Analyst

Key Responsibilities:-

1. Documentation Management & Advisory:

• Act as the central contact for all documentation-related requests and clarifications from internal stakeholders.
• Advise teams on documentation requirements, applicable standards, mandatory forms, and adherence to internal policies.
• Examine and verify submitted documents to ensure completeness, accuracy, and compliance with established guidelines.
• Identify missing or incorrect documentation and collaborate with relevant stakeholders for timely resolution.
• Maintain organized records, document repositories, and audit trails in line with the governance and compliance requirements.

2. GTBD Product & Channel Documentation Support:

• Provide operational support for SMAR&TS and other GTBD documentation platforms, including user assistance, issue resolution, and process guidance.
• Support user onboarding activities, acces...