Dual Rate Pit Manager & Floor Supervisor

PURE Canadian Gaming · Calgary, Alberta, Canada

Location

Calgary

Job Type

Full Time Hourly

Posted

March 15, 2026

Job Description

Title
Dual Rate Pit Manager/Floor Supervisor
Reports To
Games Manager
Summary
A Pit Manager oversees the activity of the dealers on the table games. He/she works in liaison with the dealers to handle customer concerns, address game issues and provide quality customer service. For unresolved issues, the Pit Manager will escalate to the Games Manager.
Core Competencies
Customer Service
Interpersonal Awareness
Communication
Team Work
Job Duties
Ensure Table Games are being run according to AGLC Terms and Conditions and House Rules
Answer Phones
Open and close games
Deal with guests’ inquiries and problems
Organize and do the daily scheduling of the Dealers
Maintain Paper work
Payroll
Pit - up's
Tracking table opening and closing
Scheduling
Employee Evaluations
Ensure all table games ar...
        

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