Location
ras al khaimah
Job Type
Full-time
Posted
June 17, 2026
Job Description
The Duty-Free Manager is responsible for overseeing the daily operations of duty-free retail stores. This role ensures a high standard of customer service, efficient inventory management, and consistent sales growth while maintaining compliance with applicable regulations. The manager will lead the duty-free team, ensuring operational excellence and maximizing profitability.
Customer and Reporting Responsibilities
Ensure excellent customer service by training and leading staff to deliver a premium shopping experience.
Handle customer inquiries, complaints, and feedback to maintain a high level of customer satisfaction.
Implement promotional campaigns and loyalty programs to boost sales.
Communication & Working Relationships
Internal
- Commercial Team
- Training Department
- Procurement
- Other Relevant Departments
Reasons for Interaction