Duty Manager

People · lahore, punjab, Pakistan

Location
lahore
Job Type
Full-time
Posted
June 06, 2026

Job Description

About the job Duty Manager

Job Responsibilities

  • Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guests.
  • Assists in VIPs arrival departure in absence of guest relation officers.
  • Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.
  • Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.
  • Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows
  • Prepares and checks for VIPs arrival and escorts guests to rooms.
  • Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
  • Handles guest complaints and other related proble...

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