Duty Manager

Hilton · , selangor, malaysia, selangor, Malaysia

Location
, selangor, malaysia
Job Type
Full-time
Posted
June 24, 2026

Job Description

Job Description

As a Duty Manager, you will oversee daily hotel operations, ensuring all departments work together to deliver outstanding guest service. Your leadership and problem‑solving skills will help provide a positive guest experience and smooth hotel operations.

Responsibilities

  • Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance.
  • Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner.
  • Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high‑volume periods.
  • Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly.
  • Facilitate team...

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