Dynamics CE Functional Lead

Job Description:[MULTIPLE POSITIONS] Avanade Inc. seeks a Dynamics CE Functional Lead in Houston, TX to identify and understand clients’ customer relationship management needs by staying current on CRM technologies (particularly Microsoft Dynamics CRM and Power Platform) and working with Avanade solution developers to recommend appropriate CRM technologies and functions that meet specific client needs. Duties include: working with Avanade delivery teams and client stakeholders to translate business requirements into CRM solutions; coordinating with client leadership, end users and IT staff to identify, design and configure CRM solutions; gathering system requirements and owning requirements management; assisting with transfer of functional requirements to development and test teams; implementing patches and upgrades in collaboration with business and IT stakeholders; and assisting end-users with CRM functionality. Periodic travel to client sites (domestic) is expected up to 80% of the ...