E-Commerce Assistant

Job Description

Responsibilities of an E-commerce Assistant

• Product Listings & Content
  • Upload and update product information (titles, descriptions, images, prices).
  • Ensure listings are accurate, appealing, and optimized for search visibility.
• Order & Inventory Management
  • Monitor incoming orders and coordinate timely fulfillment.
  • Track stock levels and update availability across platforms.
  • Work with warehouse/logistics teams to avoid overselling or stockouts.
• Customer Service
  • Respond to customer inquiries via chat, email, or platform messages.
  • Handle complaints, returns, and refunds professionally.
  • Maintain positive customer relationships to boost ratings and reviews.
• Campaigns & Promotions
  • Assist in setting up vouchers, discounts, and flash sales.
  • Coordinate...