E-Commerce Associate Manager

Euroasia Executive Search, Inc · Pasig, Metro Manila, Philippines

Location

Pasig

Job Type

Full-time

Posted

May 31, 2026

Job Description

 
   Job Description:  
 Ensures the group’s adherence to all Ecommerce SLA requirements of the marketplace.
 Ensures group’s adherence to all client SLA requirements of the marketplace (monitoring, analysis)
 Confirms calibration of important information via regular checking of marketplace, OMS, and WMS details (e.g., products and stock quantities are updated in marketplace).
 Enforces compliance to processes and imposes stringent controls to prevent errors due to non-compliance.
 Manages the review and addressing of customer complaints, concerns, and inquiries.
 Adheres to required frequency/deadline of required reports
 Proposes improvement strategies to lower cost, improve productivity or gain other KPI/SLA advantages
 Supports internal safety team in the enforcement of safety initiatives and programs and group’s participation in safety related training.
 
   Job Requirem...
        

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