Job Description
MAIN PURPOSE AND SCOPE OF THE JOB
Diptyque is a luxury fragrance house, a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. We are recruiting an experienced, commercially driven and highly organized Ecommerce Manager to lead the day-to-day trading and operations of our UK ecommerce business across both brand.com and retailer.com channels.
This role will be responsible for driving online performance, optimizing the customer journey, managing site and fulfilment operations, and delivering a seamless luxury customer experience across all digital touchpoints.
The successful candidate will work cross-functionally with global and local teams across Ecommerce, CRM, Marketing, Retail, Customer Service, Logistics and Planning to support commercial growth, operational excellence and digital innovation.
JOB TITLE:
Ecommerce Manager, UK
REPORTS TO:
Head of Ecommerc...