E-Commerce Operations Specialist

Employment Type: Full-Time
Work Location: 9 Tagore Lane
Working Hours: Monday – Friday | 8:00am – 5:00pm

At High Frequency Apparel (HFA) , operations keep everything moving — from online orders to in-store support. This role focuses on ensuring day-to-day operations are executed accurately and on time.

• Handle daily operations, including packing and preparation of customer orders
• Manage dispatch of international orders
• Liaise with courier partners to ensure smooth delivery
• Conduct stocktakes and maintain organised rack arrangements
• Support stock replenishment for the retail store
• Process walk-ins, exchanges, and returns
• Uphold team efficiency and ensure operations run smoothly within required timelines

• Prior experience in e-commerce operations or a related field is preferred
• Organised, responsible, and de...