E-commerce Ops & Customer Experience Specialist

YENISEI EXPRESS PTE. LTD. is seeking an experienced professional for e-commerce operations in Singapore. Responsibilities include handling customer enquiries across various platforms, managing returns, and ensuring timely fulfillment of orders. Ideal candidates will have at least 1-2 years of experience in e-commerce or customer service and be familiar with platforms like Shopee and Lazada.

Strong problem-solving skills and attention to detail are essential, along with a basic knowledge of Excel. Join us to enhance customer experience and improve website performance.