Eastlink Major Account Coordinator Role

Elevate your career as a Major Account Coordinator at Eastlink. This on-site position focuses on enhancing customer service and streamlining sales support functions.
As a vital member of the team, you will engage directly with customers while providing support to the Director of National Major Accounts. This role requires independence and excellent organizational skills to manage multiple tasks effectively. Regular communication and troubleshooting will be key to resolving billing issues and ensuring client satisfaction.
Key Responsibilities:
• Answer account inquiries promptly with frequent updates
• Assist with qualifying sales opportunities and service installations
• Nurture relationships with customers and manage details efficiently
• Investigate billing issues and perform reconciliations
• Track service data and prepare reports for stakeholders
Requirements:
• Grade 12 diploma; post-secondary preferred
• Familiarity with Eastlink systems
• Strong ...