ECOMMERCE OPERATIONS ASSISTANT/ASSOCIATE

We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation. Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.

• Support daily ECommerce operational activities and backend processes
• Monitor order fulfilment and assist in ensuring operational SLA is met
• Coordinate with warehouse, logistics, customer service, and internal teams on operational matters
• Assist in return, refund, and exchange processing follow-up
• Support inventory monitoring and stock movement coordination
• Perform data checking, report updates, and operational tracking
• Escalate operational issues and support resolution follow-up
• Support campaign preparation and operational execution during peak periods
• Ensure operational accuracy and maintain...