Eligibility Specialist

Description
We are looking for a dependable Eligibility Specialist to join a customer support team in Vandalia, Ohio in a contract-to-permanent capacity. This position focuses on maintaining accurate member records, supporting enrollment-related activities, and providing responsive service through phone and email communication. The ideal candidate is organized, comfortable handling administrative tasks, and able to manage a steady workflow in a weekday office setting.


Responsibilities:

• Enter and update member information in the designated portal while verifying accuracy and confirming successful submission of records.

• Process enrollment-related transactions and maintain eligibility records to support timely and accurate member services.

• Communicate with vendors and external representatives as needed to resolve routine questions and support service-related follow-up.

• Prepare, review, and distribute reports that help track op...