Location
davao city
Job Type
Full-time
Posted
June 11, 2026
Job Description
Flatworld Solutions (Philippines), Inc. | Full time
Email / Chat Support Executive
Davao City, Philippines | Posted on 05/27/2025
We're looking for a confident, motivated, detail-oriented, customer-focused, problem‑solving, and experienced Non‑Voice Customer Service Account Executive to join our dynamic team. As an Email / Chat Support Executive, you will be the frontline of customer interaction, ensuring that all customer inquiries are handled with excellence and efficiency. Your role is crucial in maintaining the integrity of our customer service, supporting our objectives, and enhancing client satisfaction.
What You’ll Do
- Handle inbound customer inquiries via phone, email, and chat, providing prompt and accurate technical support.
- Troubleshoot software, hardware, and other technical issues, guiding customers through solutions with patience and clarity.
- Identify customer needs and seamlessly introduce upgrade...
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