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EMEA Hardware Warranty Service Operations Manager Permanent

F4P · Uxbridge, England, United Kingdom

Location
Uxbridge
Job Type
Permanent
Posted
June 20, 2026

Job Description

What do you need?


  • Previous experience of managing a hardware warranty and service delivery business across Europe

  • Strong understanding of the operational challenges of managing multiple partners.

  • Ability to negotiate contracts, set up SLA’s and KPIs, costings, analysis

  • Demonstrable experience and understanding of up to date service support solutions, processes and technologies.

  • Willingness to travel within Europe, Middle East and Africa (including any Covid secure policies that airlines may enforce)

  • Ability to provide leadership, professional decision making and effective team working & management, as the business grows, so you’ll need to build a team.

  • Proficient using MS Excel for reporting and analysis

  • 2nd European language beneficial especially German

    • What will you be doing?

  • Manage the service business, through 3rd party partners, across EMEA, and de...

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