Emergency Department Patient Services Representative

UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support patient registration at the front desk and bedside located at UPMC Cole.

Status: Full-time, 40 hours

Shift: days, evenings, nights

Days: Various days, including weekends and holidays.

An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, connecting patients to financial advocacy resources when appropriate, updating patient’s demographics and insurance coverage information, collecting consent signatures and promoting an overall culture of service excellence.

**Responsibilities:**

+ Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT syste...