Home / vacancy / Emergency Resource Officer

Emergency Resource Officer

ER24 Contact Centre – Cell C 112 · Sandton, Gauteng, South Africa

Location
Sandton
Job Type
Full-time
Posted
July 07, 2026

Job Description

MAIN PURPOSE OF JOB

To receive and prioritize emergency & non – emergency telephone calls from the public by dispatching the relevant emergency service providers.


KEY RESPONSIBILITY AREAS


Answer and transfer incoming calls

Basic contact centre administration

REQUIRED EDUCATION


Essential:Grade 12

Desired: BAA/ Level 3 first aid Certification

REQUIRED EXPERIENCE


Essential:Contact Centre / Emergency Contact Centre exposure

Desired: 1 – 3 years dispatching in an EMS contact centre

REQUIRED JOB SKILLS AND KNOWLEDGE


  • Computer literate (Microsoft Office)
  • Dispatching of vechicles
  • Emergency Care
  • Typing Skills
  • English language (written and verbal)
  • Geographical locations
  • EMS environment
  • Telephonic and em...

    • Ready to Apply?

    Submit your application for Emergency Resource Officer at ER24 Contact Centre – Cell C 112

    Apply Now