Empire Life Bilingual Claims Manager

Advance your career as a Bilingual Claims Manager with Empire Life, working remotely or in a hybrid setting from Kingston, Toronto, or Montreal. Focus on enhancing service quality and client satisfaction.

Empire Life seeks a dedicated Bilingual Claims Manager for its Group Operations team. The ideal candidate will leverage their experience in disability claim management to assess claims accurately. You will engage in proactive communication, developing effective case management strategies aimed at facilitating timely returns to work.

Key Responsibilities:
• Investigate claims based on job and medical factors
• Manage claims durations using industry best practices
• Maintain proactive communication with customers
• Formulate comprehensive plans for case management
• Collaborate with internal teams to share insights

Requirements:
• Fluency in both French and English
• At least 2 years of experience in claims...