Employee Relations Officer

The Clicks Group is looking to recruit an Employee Relations Officer to work within the Employee Relations Department. The role will be based at Clicks Head Office (CPT) and will report into the ER Manager.

JOB PURPOSE

To promote fair and consistent employee relations practices aligned with labour legislation and organisational policies by resolving workplace issues, managing conflict, and guiding line management, in order to reduce risk, improve compliance, and support a motivated and engaged workforce.

JOB OBJECTIVES

• To resolve employee relations matters, behavioural concerns, and workplace disputes through structured processes in order to maintain a professional and compliant work environment.
• To represent the organisation at the CCMA and other dispute resolution forums in order to protect the company’s interests and achieve fair outcomes.
• To interpret and apply labour legislation and company policies in employee re...