Engagement Manager - Professional Services

Sprinklr · Japan, Tokyo, Japan

Location

Japan

Job Type

Full-time

Posted

June 05, 2026

Job Description

Description
Engagement Manager – Professional Services (Japan)
Location: Tokyo, Japan
 
Support long-term customer success. Deliver consistent value. Build trusted partnerships.
 
Sprinklr is seeking an Engagement Manager to work with our largest enterprise customers in Japan. This role plays a key part in ensuring customers successfully adopt and realise value from Sprinklr, through well-structured service strategies and consistent delivery.
 
You will work closely with Sales, Services, and Customer Success teams, supporting customers from initial engagement through to long-term operation. The focus is on building trust, aligning to customer processes, and delivering outcomes with quality and precision.
Role purpose
Establish a clear and effective services strategy for enterprise customers in Japan
Ensure services are aligned with customer objectives, internal processes, and gove...
        

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