Engagement Specialist - Outreach - WeCARE (100207)

Equus · New York, New York, United States

Location
New York
Job Type
full-time
Posted
July 02, 2026

Job Description

Job Description

  • Duties may vary depending on programmatic areas of assignment
  • Conducts outreach to customers referred by HRA for the WeCARE program to schedule clinical assessments and/or to maintain engagement in the program once assigned to an activity (e.g. SSI/SSDI or Vocational Rehabilitation Fast Track)
  • Calls and meets with customers in advance of the clinical assessment or other services to review medical and other health-related documentation and assist customers in collecting documents to be reviewed during the clinical assessment process and/or to comply with program requirements to maximize benefits to the clients
  • Explains the clinical assessment and other service processes to customers; provides written materials about the WeCARE program and its services, answers questions and explains program benefits
  • Assesses customer need for accommodations to participate in the clinical assessment process and program activities and takes ...

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