Engaging Bilingual Customer Service Representative for Client Care

Enhance customer satisfaction through bilingual support in both French and English. Emphasize customer relationships and effective solutions while contributing to a high-quality service experience.
In this permanent position, you'll manage client interactions and administrative duties to ensure seamless service. Excellent communication skills are essential, as you will be assisting with invoice processing, follow-ups with transportation providers, and more. Your persistence and dedication to client needs will be pivotal in creating a positive experience.
Key Responsibilities:
• Respond promptly to customer and representative queries
• Process invoices and manage returns efficiently
• Liaise with transporters for client follow-ups
• Conduct necessary research on the website
• Handle various administrative responsibilities
Requirements:
• Secondary school diploma required
• Bilingual (French and English) at intermediate level
• Familiarity with Microsoft ...