Engineer II, Field Service - Remote Seattle, WA

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

**Job Description**

The GSS Field Service Engineer II is responsible for delivering advanced technical service, maintenance, troubleshooting, and customer support for laboratory instrumentation and integrated systems within assigned customer accounts. This role serves as a trusted technical advisor and account partner focused on maximizing instrument uptime, operational efficiency, and overall customer satisfaction. The Field Service Engineer II performs installations, preventative maintenance, calibrations, validations, training, and repairs while diagnosing complex hardware, software, and application issues. The position also requires maintaining accurate service documentation, ensuring compliance...