Engineer II - IT Operations

Zelis · hyderabad, telangana, India

Location

hyderabad

Job Type

Full-time

Posted

July 04, 2026

Job Description

Role Overview 
Zelis is seeking a skilled SQL Production Support Engineer  to support mission‑critical healthcare and payments applications. The role focuses on production support, SQL server operations, incident management, and system reliability , ensuring high availability and performance of enterprise platforms. 
Key Responsibilities  
Provide L2/L3 production support  for business‑critical applications and databases. 
Monitor, troubleshoot, and resolve production incidents  related to SQL Server, application jobs, and data issues. 
Perform advanced SQL analysis , including query optimization, deadlock analysis, and performance tuning. 
Execute root cause analysis (RCA)  for production issues and implement preventive measures. 
Support batch jobs, ETL processes, stored procedures , and scheduled SQL tasks. 
Work closely with application, DevOps, DB, and ...
        

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