Engineer Product Support

Cargolux · Luxembourg, Luxembourg, Luxembourg

Location
Luxembourg
Job Type
Full Time
Posted
June 06, 2026

Job Description

Description

  • Overseeing upgrades and maintenance of software applications related to our flight applications in order to streamline business processes.
  • Providing software application support under the supervision of the Senior Engineer.
  • Performing analysis on software application functionality and suggesting improvements.
  • Documenting processes and monitoring application performance.
  • Work closely with IT Integration, IT Operations and IT Architecture team on upgrade project and major release management.
  • Establishing the root causes of application errors, and escalating serious concerns to management and providers.
  • Be a business partner interface for functional evolution analysis, gathering requirements and follow up actions and timeline.
  • Experience in supporting any of the following applications would be considered as an advantage : AIMS, Li...

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