Job Description
Role Overview
Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments so that we can take this burden from our customers. We process millions of payments globally and make thousands of payouts across multiple balance currencies every month while ensuring we’re applying and remitting taxes accurately in all jurisdictions.
As the Engineering Manager of our Retain team, you’ll lead Paddle's churn prevention product, helping our customers recover failed payments through smart dunning retries and automated recovery emails, while reducing voluntary churn via cancellation flows and term optimisation. You will be instrumental in helping scale and shape the direction of a product that helps thousands of companies each month drive their payment and billing operations.
Each Product Engineering team at Paddle is made up of a Product Manager, Enginee...