English Training Specialist - Onboarding & Upskilling

Teleperformance Malaysia is seeking a Trainer to support our Customer Service team. The ideal candidate will facilitate training for new hires, conduct skill assessments, and assist in developing training materials. Key responsibilities include overseeing the nesting process and ensuring performance standards are met.

Applicants must possess a Bachelor's Degree and have a minimum of 2 years of training experience in a BPO setting, alongside proficiency in English and relevant tools.