Enterprise Customer Success Specialist, Philippines

Wiley · pasig, metro manila, Philippines

Location
pasig
Job Type
Full-time
Posted
June 07, 2026

Job Description

Job Description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

Enterprise Customer Success Specialist, Philippines will support the successful onboarding, adoption, and ongoing engagement of Wiley’s Enterprise customers in the Philippines. This role will help ensure customers use Wiley solutions effectively, receive timely support, and achieve strong outcomes that support retention and renewal.

How You Will Make An Impact

  • Support onboarding, training, implementation, and follow-up for Enterprise customers in the Philippines.
  • Monitor usage and engagemen...

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