Entertainment Performance & Experience Manager

We are looking for someone to own and elevate the VIP experience on the ground — from bottle presentations to personalised guest moments. This role blends creative direction, operations, and execution, with a strong focus on detail, consistency, and guest impact.

ROLE RESPONSIBILITIES

• Oversee the end-to-end execution of VIP rituals (e.g. bottle presentations, celebratory moments, themed activations), to deliver exceptional guest experiences.
• Manage the VIP Ritual Team end-to-end, including scheduling, training, performance management, grooming standards, and operational execution.
• Plan, choreograph, and refine performance routines and show sequences for the VIP Ritual Team to ensure high-energy and consistent guest engagement.
• Collaborate with creative teams on props, staging, lighting, and overall show aesthetics
• Oversee the execution, programming flow, and timing of live performances during events