ERP Application Support Engineer (Lahore)

The position is responsible for managing routine user support activities related to Datatex ERP, including system configuration, administration, troubleshooting, and analysis of new business requirements. It ensures effective resolution of user issues and provides timely support to maintain smooth business operations.The role is also responsible for ensuring the stable and efficient functioning of Datatex ERP and associated online applications by coordinating with relevant stakeholders, addressing system-related queries, and supporting continuous improvements in system performance and usability.

Functional Knowledge:

• Lead ERP implementation and configuration aligned with business needs
• Support testing (UAT) and ensure system functionality
• Provide user support and troubleshoot issues
• Manage user access and improve process efficiency
• Maintain documentation and support reporting
• Conduct training and coordinate...