European IT Operations Service Manager (Vitoria-Gasteiz)

About the role

At IVI‑RMA, we are the world’s leading reproductive medicine group, pioneering fertility treatments, research, and patient‑centred care. With over 30 years of experience, we support individuals and couples around the globe on their journey to building a family — offering assisted reproductive techniques such as IVF, artificial insemination, and egg donation, as well as fertility preservation. We combine state‑of‑the‑art technology, continuous innovation, and a deeply human approach grounded in excellence, placing the patient at the heart of everything we do.

As the European IT Operations Service Manager, you will ensure the effective, reliable, and consistent delivery of day‑to‑day IT operations across Europe, working closely with regional Service Managers, the Helpdesk & Workplace Manager, the IT Architect and other internal and external teams.

Responsibilities

1. Operational Service Management
   • Service Oversight: supervise ...