EV Charging Tech Support Engineer II - Escalations & Field

Origo BPO is looking for a Technical Support Engineer L2 (Dayshift - AU) based in Angeles, Philippines. This role involves advanced troubleshooting for EV charging systems, ensuring effective resolution of complex incidents, and collaborating with field teams and partners. Ideal candidates will possess strong technical skills, with at least 3-5 years of relevant experience and a Bachelor’s degree in Electronics or Electrical Engineering. Knowledge of Jira and Confluence is essential, along with the ability to coach L1 agents and maintain operational documentation.
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