Executive - Business Channel (Operations & Customer Service)

Hong Leong Bank Berhad · Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia

Location
Damansara Town Centre
Job Type
Full time
Posted
July 01, 2026

Job Description

If you are looking to excel and make a difference, take a closer look at us…

Sales & Service

  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement
  • Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
  • PerformMeeter-Greeter/Navigatorrole on rotational basis / as applicable
  • Assist in calling up customers for service / sales interactions
  • Stepping out of the branch to meet customers for service / sales discussions occasionally / as applicable
  • Support Bank’s Digital Transformation initiatives
  • Accepting assignments as required to maintain adequate staffing levels throughout branch network within the Region.
  • Operations

  • Accept and proces...
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