Executive, Customer Experience

Hong Leong Bank Berhad · Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia

Location
Damansara Town Centre
Job Type
Full time
Posted
June 21, 2026

Job Description

If you are looking to excel and make a difference, take a closer look at us…

We are looking for a dynamic, detail-oriented individual to support the Customer Experience (CX) team within the CEO Transformation Office. This role offers hands-on exposure to cross-functional initiatives, and the delivery of customer-centric projects within a high-impact, fast-paced environment.
 

Responsibilities:

  • Assist in managing key CX initiatives, tracking project progress, and supporting the planning and execution of workshops, trainings, conferences, and internal events

  • Coordinate with external vendors, and suppliers to support program delivery and ensure smooth logistics.

  • Support the design and editing of collateral materials, including presentation slides, newsletters, and basic video content.

  • Assist in going through collateral materials to ensure they follow brand, layout, and formatting guidelines.

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