Executive, Customer Service

About the job Executive, Customer Service

Education: Diploma or Degree in Business Admin or realted field
Work experience: At least 5 years experience in customer service, call centre, financial servces or related fields.
Professional & Interpersonal skills:

• Ability to go beyond to deliver exceptional customer experience.
• Excellent communication skillls coupled with good listening and critical thiking skills.
• Intellectual curiousity, strong problem solving skills with a demonstrated record of success in both internal and external environment.
• Ability to plan and prioritize activities whilst maintaining accuracy and adhering to strict dealines.
• Possess the values of integrity, passiom, respect and discipline.
• Ability to work in a team as well as be independent.
• Working knowledge in digital platform and CRM tools is a plus.