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Executive, Remittance Centralize Unit (2-Year Contract)

Hong Leong Bank Berhad · Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia

Location
Damansara Town Centre
Job Type
Full-time
Posted
June 14, 2026

Job Description

If you are looking to excel and make a difference, take a closer look at us…

The Executive, Remittance Centralized Unit (2-Year Contract) willplay a crucial role in facilitating international money transfers for our customers andberesponsible for providing excellent customer service, ensuring smooth and efficient transactions while adhering to regulatory compliance. The successful candidatewill reportto the Head ofCentralized Operations. 

Key Responsibilities

1.

  • Provide exceptional customer service by addressing the inquiries and resolving the issues promptly.
  • Assist customers in understanding remittance processes, fees, and exchange rates while educating them on available options/channels.

    • 2.

  • Process remittance transactions accurately include verifying customer identification, collecting necessary documentation, monitoring transaction status for customer updates and ensuring its compliance with internal p...

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