Fachspezialist:in Zahlungsverkehr Krankenkasse

80-100%, Winterthur / Smart Working

Responsibilities

• Professional client care and handling of inquiries via phone, email, and messaging service
• Creation of documents and answering first‑level support performance inquiries in addition to customer care
• Handling first‑level support inquiries via the Kundenportal
• Telephone and written contact support with our sales team
• Responsible for mutations of customer and contract data

Qualifications

• Professional experience in health insurance advantageous; entry‑level applicants welcome
• Fluency in German (written and spoken) and excellent proficiency in at least one other Swiss language (French or Italian)
• Enjoyable client contact, helpfulness, and empathy to offer the best solution to each client
• Rapid comprehension, teamwork ability, and strong commitment and perseverance

Benefits

• Flexi...