Facilities Assistant

3310 John Wiley & Sons Ltd. · london, england, United-Kingdom

Location
london
Job Type
Full-time
Posted
June 20, 2026

Job Description

About the Role

We are looking for a customer-focused and detail-oriented Facilities Management Assistant to support our UK operations. This role acts as a key point of contact for colleagues and suppliers, ensuring smooth day-to-day facilities management and administrative support. You will work closely with the Facilities Manager to maintain building compliance, oversee contractors, and support health and safety standards across sites. The role also involves managing purchase orders, invoices, and reporting, alongside supporting office moves and space planning activities.

How You Will Make an Impact

  • Act as the primary point of contact via the ServiceNow portal, managing and resolving facilities-related requests (e.g., maintenance, repairs, DSE, room setups).
  • Assign and track tasks across the Facilities team, monitor SLAs, and produce monthly performance reports.
  • Coordinate and manage contractors, including inductions, quoting, supe...

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