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Fashion Customer Service Representative with Spanish

Teleperformance · Barcelona, Catalonia, Spain

Location
Barcelona
Job Type
Temporary
Posted
June 07, 2026

Job Description

Responsibilities

  • Receive incoming telephone calls from new and existing customers
  • Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
  • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

    • Requirements

    Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate

    • Candidate Profile

  • Confident and enthusiastic.
  • The ability to work well as part of a team as well as independently
  • C2 Level of Spanish and C1 (or higher) level of English
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, re...

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