Fault Report Centre, MMS and MCC Operator

Fault Report Centre, MMS and MCC Operator

Apply by: 3 November 2025

Position summary

Job category: Transport, Logistics and Freight

Location: Johannesburg

Contract: Permanent

EE position: Yes

Introduction

ATNS is seeking candidates to provide a professional, consistent and reliable customer care service for the ATNS Technical Support, including all VSAT-related support that is aligned to the overall ATNS vision and mission and to participate in the maintenance and configurations of the MMS.

Provide an excellent and efficient Fault Reporting Service to all Stakeholders – Answering all incoming calls and related queries in a friendly and professional manner. If needed, forward calls to their respective destinations. Contacting stakeholders and outside parties, providing follow‑up/progress feedback. Building sound relations with fellow staff members. Ensuring a supportive and motivated en...