Field Collections & Recovery Team Leader

JOB SUMMARY

We are looking for skilled Field Collections & Recovery Team Leaders to join our team. You will be responsible for managing recovery and collection activities, leading field recovery agents, coordinating external collection agencies, and ensuring all activities comply with regulatory requirements.

JOB DESCRIPTION

• Manage an in-house team of Field Recovery Agents to ensure collection targets are met and all activities comply with regulatory requirements.
• Take on additional tasks or participate in field visits as and when required.
• Oversee recovery and collection activities for accounts from DPD 180 up to write-off, with the aim of minimizing the bad debt portfolio.
• Coordinate and manage a panel of external collection agencies by allocating accounts and ensuring performance targets are achieved.
• Work out non-performing loans/assets through debt restructuring and settlement negotiations with...