Location
singapore
Job Type
Full-time
Posted
June 02, 2026
Job Description
Responsibilities
- Provide on-site and remote technical support to customers
- Troubleshoot equipment, application, and process-related issues
- Coordinate project activities between customers and internal teams (R&D, Production, Sales)
- Support project timelines, deliverables, and milestones
- Conduct technical training sessions for customers and internal stakeholders
- Prepare training materials, user manuals, and application guides
- Gather customer feedback on product performance and requirements
- Provide insights to internal teams for product improvement and development
- Monitor industry trends and competitor activities
- Support and conduct sample testing at customer sites
- Analyze test results and provide technical recommendations
- Perform installation, setup, and validation of new equipment
- Ensure compliance with customer specifications and standards.
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