Field Onsite Support Analyst

Cognizant · partido de vicente lópez, provincia de buenos aires, Argentina

Location
partido de vicente lópez
Job Type
Full-time
Posted
June 20, 2026

Job Description

Role Overview

Seeking a Technical Support Analyst to manage laptop deployments and support end users. Responsibilities include coordinating hardware logistics, imaging, provisioning, troubleshooting, and assisting users.

Key Responsibilities

Logistics & Deployment

  • Oversee laptop preparation, shipping, and delivery for employees.
  • Coordinate large deployment projects for PC and Mac systems.
  • Track shipments and maintain inventory records.
  • Collaborate with stakeholders and vendors on logistics issues.
  • Communicate delivery details and resolve deployment challenges.

Technical Support & End User Services

  • Provide hardware and software support for workstations and mobile devices.
  • Support Windows 10, macOS, Office 365, iOS, Android, and security tools.
  • Assist with device imaging and configuration.
  • Troubleshoot printers, networking, and...

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