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Field Operations Manager

Via · Charlottesville, Virginia, United States

Location
Charlottesville
Job Type
Full-time
Posted
June 10, 2026

Job Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Field Operations Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.

**This is an in-person position with the expectation that you will be in the field at least 3 days per week**

What You'll Do:

  • Ensure operational excellence, customer satisfaction, and an unbelievable customer experience
  • Oversee operations in person during the start of service to ensure we are meeting service standards 
  • Manage driver supply to ensure we have the right number of drivers on the road in order to meet demand 
  • Prioritize operational issues as th...

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